Proficiency with computer navigation including order entry, product look up, sales entry, and procuring customer’s requests using the computer are daily duties.

Helps customer make selections by building customer confidence, offering suggestions and opinions and identifying correct parts.

Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts.

Establish and maintain good relations with customers by providing prompt and courteous service for all customers and potential customers by phone or e-mail.

Assisting warehouse staff in picking and packing when workload requires, example: ordering picking, cycle counting, shipping/receiving tasks.

Sells parts by taking and clarifying customer orders; retrieving and selling new and replacement parts; receiving and recording new parts inventory; maintaining parts databases; maintaining safe and secure environment.

The ability to reference the part of the Citizen or Miyano product line in the extensive parts database.

Familiarity with various parts for CNC machines would be helpful, but not required

Works with SYSPRO to create accurate packing slips

Enter order data into SYSPRO system.

Assist in keeping parts area clean and orderly

Assign OEM part numbers

Will assist with annual inventory count

Other duties as assigned by Manager

Experience in Parts Department environment

Must Have a Strong Customer Service Focus

High school diploma/GED or equivalent work experience

Ability to work efficiently in a fast-paced environment

Knowledge of SAP or SYSPRO preferred

Excellent computer skills

Proficient in Microsoft Office required